Emergency Response

At ATCO Pipelines, a commitment to excellence is guiding the continual evolution and progression of our Emergency Management Plan in order to maintain a robust, agile, and modern emergency response capability.

Emergency Management Plan

The purpose of emergency procedures is to protect public safety, minimize impacts to the environment, and limit facility damage and operational downtime. These plans address worst-case emergency scenarios, potential hazards to the public, and systems required for adequate service levels and response.

ATCO Pipelines has a comprehensive Emergency Management Plan that:

• is well organized to ensure quick access to critical information;
• coordinates activities among industry responders, emergency services, local authorities, governments, and others who have a role in providing an effective response; 
• ensures communication with all parties involved in or potentially affected by the emergency; 
• assists personnel in determining and performing remedial actions; 
• clearly establishes roles and responsibilities of all responders; 
• identifies response organizations and command control structures; 
• identifies predetermined resources, required personnel, equipment, and services; and 
• increases public confidence in the ability of industry to handle emergencies.

The ATCO Pipelines Emergency Management Plan is updated quarterly and is regularly tested using mock emergency scenarios.

Members of industry and the public can rest assured that the ATCO Pipelines Control Centre is manned 24 hours a day, 7 days a week with highly skilled personnel responsible for the movement of natural gas on our system and the monitoring of all of our pipelines, facilities and other infrastructure.