ATCO PIPELINES PRIVACY COMMITMENT

ATCO Pipelines is committed to respecting the privacy of your personal information.

This Privacy Commitment describes our privacy policy and practices and how we collect, use and disclose your personal information.

What is Personal Information?

Personal information means information about an identifiable individual. Personal information does not include business contact information (such as an individual’s name, title, business address, business phone and fax number) when such information is collected, used or disclosed for the purpose of business communications.

What Personal Information Do We Collect?

We collect and maintain different types of personal information in respect of individuals with whom we interact, including:

• contact and identification information, such as your name, address, telephone number and e-mail address;
•  neighbor relationship information, such as feedback and information requested or provided by or from you; and
• emergency planning information, such as the number of individuals living in the household and other information that may be of concern in the event of an incident.

Your personal information may be shared with selected contractors, consultants, affiliates and other parties who require such information to assist us with establishing, maintaining and managing our relationship with you. For example, your personal information may be disclosed during emergency situations or where necessary to protect the safety of one or a group of individuals.

In addition, personal information may be disclosed or transferred to another party in the event of a change in ownership of, or a grant of a security interest in, all or a part of ATCO Pipelines. For information on how we use and disclose your personal information, please click here to read the full privacy commitment.

How is Your Personal Information Protected?

ATCO endeavors to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to prevent your personal information from loss and unauthorized access, copying, use, modification or disclosure.

Updating and Accessing Your Personal Information

It is important that the information contained in our records is both accurate and current. If you have any questions or would like to update or access your personal information, please contact your ATCO Pipelines representative.

Inquiries or Concerns?

If you have any questions about this Privacy Commitment or concerns about how we manage your personal information, please contact:

Privacy Officer
Sherry Shephard
1200, 909 11 Avenue S.W.
Calgary, Alberta T2R 1L8
Telephone: (403) 245-7889
Fax: (403) 245-7788

Click to E-Mail Privacy Officer

Unless you advise otherwise, we will assume that you have consented when your consent is required by law, to the collection, use and disclosure of your personal information as explained within our Privacy Commitment.

Interpretation of this Privacy Commitment

This Privacy Commitment includes examples but is not intended to be restricted in its application to such examples, therefore where the word ‘including’ is used, it shall mean ‘including without limitation’. This Privacy Commitment is subject to ATCO’s privacy policies and practices and is not intended to modify such policies and practices or to create new rights or obligations not contained within such policies and practices. This Privacy Commitment only applies in respect of those activities that are subject to the provisions of Canada’s federal and provincial privacy laws, as applicable. In this document, “ATCO”, “ATCO Pipelines”, “we”, “our” and “us” refers to ATCO Pipelines a division of ATCO Gas and Pipelines Ltd.

Click to read full privacy information